Ripeware does not abuse your information or spam you.
For purchases from our website, your information is handled by our payment processor FastSpring according to their policy at https://fastspring.com/privacy/. We collect your name, email address, organization name, and order ID for license generation, auditing, and to prioritize customer service. Your payment account or credit card information is never known to us. We collect the currency type (USD, Euro, etc.) and method of payment (Card, Apple Pay, etc.) to know what services we should consider dropping or supporting. We collect the city, region, and country on the purchase receipt to better know where we should focus our efforts for localization.
For purchases from the Mac App Store, your information is handled by Apple according to their policy at https://support.apple.com/en-us/HT208477. We receive no information from Apple about our Mac App Store customers.
We may collect crash reports with an anonymous account of application state and its launch details at the time of a crash. We may share these crash reports with Apple or 3rd parties for the purposes of fixing bugs.
We do not share or sell app analytics. The version on our website we may collect anonymous usage and hardware configuration information (CPU speed, RAM, monitors connected, etc.). We use this information to make decisions about where we should spend our development time and what hardware we should support. We never record the content of your documents, your screen, or other programs.
The Mac App Store version may report analytics to Apple and then to us if you have chosen to allow collection of this information.
We do not share or sell your email address. We keep correspondance for support purposes. You are not added to a mailing list unless you opt in to it. Our mailing lists are extremely low frequency and are product-specific. As of this writing, we have sent exactly 1 email to Presentation Prompter customers in 7 years to inform them of a major new release.
We do not employ tracking scripts, cookies, or 3rd party analytics.
In the event of a business transition, such as a change of ownership, a merger, an acquisition, a sale of some or all assets, a re-organization, an audit, an insolvency, or an administration, we may be required to disclose any or all of the data we keep as mentioned above.
We reserve the right to change this document at any time without notice.
Last updated: Mar 30, 2022
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