Privacy Policy

Ripeware does not sell or abuse your information.

Purchases:

Purchases on our website are processed by FastSpring, who serves as the merchant of record. FastSpring handles your information according to their privacy policy. We collect your name, email address, organization name, and order ID for license generation and customer service. Your payment account or credit card number is unknown to us and only FastSpring processes payments. We collect the currency type (USD, Euro, etc.) and method of payment (Card, Apple Pay, etc.) to know what payment types we need to support. We collect the city, region, and country on the purchase receipt for localization considerations.

Purchases on the Mac App Store are processed by Apple, who serves as the merchant of record. Apple handles your information according to their privacy policy. We receive no personally identifable information from Apple for purchases made on the Mac App Store.

Crash Reports:

Apps may submit anonymous crash reports that detail application state at the time of a crash for the purposes of fixing bugs. We may share these crash reports with Apple or relevant 3rd parties for fixing bugs.

App Analytics:

Apps may submit hardware info and anonymous usage (for example, CPU type, RAM, display count, modified defaults, counts of specific feature use, etc.). We aggregate this information to make decisions on feature, platform, and hardware support. Ripeware never records the content of your documents, your screen, or other programs.

Apple may collect separate analytics for our apps installed from the Mac App Store. Apple may share that information with us if your System Settings allow it.

License Metadata:

Apps on our website may contact our servers for license-related activation, deactivation, and validation during use. License-related features may collect the hostname, hardware model, OS version, activation date, and IP address. We can use this information to provide you license activation info, ensure license compliance, and prevent abuse.

Email:

We do not share or sell your email address. We do not use tracking pixels. We retain correspondance for support purposes. You are not added to a mailing list unless you opt in to it. Our mailing lists are extremely low frequency. As of this writing, we have sent exactly 1 email to Presentation Prompter customers the last time there was a major new release. We make it a point not to bother customers, but we may reach out for one-off notices if we feel it is important. As of this writing, that has happened exactly 0 times since the company was founded.

Website:

We do not employ tracking scripts or make use of 3rd party analytics. We log IP addresses to prevent abuse.

Business Changes:

In the event of a business transition such as a change of ownership, a merger, an acquisition, a sale of some or all assets, a re-organization, an audit, an insolvency, a legal requirement, or another administrative action, we may be required to disclose some or all of the data we retain.

We reserve the right to change this document at any time without notice.

Last updated: June 05, 2025